Refund Policy
Last updated November 7, 2026The short version
- Digital products are final sale, with a few exceptions.
- Workshops and the Playbook come with my promise: email me within 30 days, we troubleshoot, and if it's still not worth it you get 100% back.
- Premium: cancel anytime and keep it through the month you paid for.
Deeply Human Teaching sells digital products. Once you have access, you can't give a download back. So all sales are final, with the exceptions below.
My promise on workshops and the Playbook
This covers the $19.99 workshops and the HS Teacher's Playbook.
If it doesn't work for your classroom, email me first. We'll troubleshoot together. If you still don't think it was worth it, I'll refund 100% of what you paid. No hard feelings.
To use the promise, email me within 30 days of your purchase. Include the email you used at checkout and the product name.
Small products
Task cards and other $4.99 products are final sale.
DHT Club Premium
Premium is $22 a month. There is no free trial.
You can cancel anytime in Skool. You keep Premium until the end of the month you already paid for. I don't give refunds or partial refunds for months that have started.
The free DHT Club community costs nothing, so there's nothing to refund.
If something went wrong
If you were charged twice, or your access link never showed up, email me. I'll fix it or refund the extra charge.
Before you dispute a charge
Please email me first. Most problems take one email to fix, and a bank dispute takes weeks.
How refunds work
Refunds go back to the card or account you paid with. Your bank may take 5 to 10 business days to show it. Your access to that product ends once the refund goes through.
Need a refund? Start here.
Andrea Baca, Deeply Human Teaching
Email drea@deeplyhumanteaching.com Wondering what I do with your info? Read the privacy policy.